FAQ

Here you’ll find answers to the most common questions from our customers.

Auto glass damage

Find answers to all your questions about auto glass damage, from why repairs are crucial to what's involved in the process.

Advanced driver assistance systems

Learn more about Advanced Driver-Assistance Systems (ADAS) and how a windshield replacement may impact their performance.

Vehicle information

Understand why we need your vehicle's specific details, including the VIN, to ensure a precise and accurate service.

Appointments

Find answers to your questions about our service center appointments, including drop-off policies and available amenities.

Guarantees

Get peace of mind with our answers to your questions about our warranties and service guarantees.

Insurance

Find all the answers you need about insurance claims and how your policy, premiums, and deductible are handled for auto glass services.

Tag Tracking®

Learn about the Tag® anti-theft system and how it protects your vehicle from theft, from installation to insurance benefits.

Other questions? Contact your nearby service centre

If you don’t find the information you’re looking for, please feel free to contact us.